VisualFlow Front Desk for trades

Student-led


For HVAC, plumbing and electrical companies. When you can't pick up, our AI answers in your business name and books the job.

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For HVAC, plumbing and electrical

You're on a roof or under a sink when the phone rings. You can't pick up, and a missed call is a job that goes to the next company.

Run a med spa?

Med spas are where we started. Same front desk, built around consultations and your own price list.

See the med spa version

Example call

A no-heat call at 9 PM in January

The owner is home for the night and the call goes to the front desk. It asks for the address, the type of system and whether anyone at home is at risk from the cold. Then it books the first open slot and sends the owner a job card marked urgent.

Oak Street Heating & Air

Missed call, forwarded · Tue, Jan 14 · 9:04 PM

AI front deskThanks for calling Oak Street Heating and Air. How can I help?
CallerOur furnace stopped working and the house is getting cold fast.
AI front deskI'm sorry, let's get someone out to you. What's the address?
Caller2214 Birch Lane, in Westerville.
AI front deskThank you. What kind of system is it: a gas furnace, a heat pump or a boiler?
CallerGas furnace. Maybe 12 years old.
AI front deskIs anyone at home at risk from the cold, like a baby, an older adult or someone who is sick?
CallerMy mother lives with us. She's 81.
AI front deskThank you for telling me. I'm marking this urgent. The first open slot is tomorrow at 7:30 AM, and I've booked it for you. If anyone feels unwell from the cold tonight, please call 911.
VisualFlow Front Desk9:07 PM

Job card

Urgent

No heat, gas furnace

Caller
Dana Whitfield
Phone
(614) 555-0148
Address
2214 Birch Lane, Westerville, OH
System
Gas furnace, about 12 years old
At risk
81-year-old at home

Booked: Tomorrow, 7:30 AM

RecordingTranscriptCall at 9:04 PM · 2 min 41 s

Example. Names, numbers and businesses are made up.

How it works

Three steps. Your number stays the same.

  1. 01

    Keep your number

    You turn on call forwarding for missed and after-hours calls (forward when busy, no answer or unreachable). If you pick up, nothing changes. If you miss it, our AI picks up in your business name.

  2. 02

    It books the job

    The AI answers questions about your services, takes the caller's details and books them into your calendar. For med spas, it books the consultation or texts the caller your booking link for the right treatment.

  3. 03

    You get a job card

    Right after the call you get the caller's name, number, address, what they need and how urgent it is. Every call is recorded and transcribed.

Books intoGoogle CalendarJobberHousecall Pro

Services

Less admin. More time for the actual job.

The front desk answers the phone. We also handle the booking and the busywork around it, so you and your team stay on the work that pays.

Online booking

Use our booking system, or keep yours.

No booking system yet? We give you a booking page and a calendar you manage from your phone. Already have one? We connect to it, so calls and online bookings land in the same place.

  • Booking page with your services and prices
  • Admin calendar for you and your team
  • Reminders that cut no-shows

Already using one? We integrate with

Google CalendarJobberHousecall ProYour current system
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9:30 AM10:15 AM11:00 AM1:30 PM3:00 PM4:30 PM
Confirm Saturday, 11:00 AM

Synced to your calendar

AI agents

Agents that take the admin off your plate.

Follow-ups, reminders, schedule changes, review requests, paperwork. An agent does the task and tells you what it did. Anything that needs your OK waits for you.

  • Follows up on estimates and missed bookings
  • Moves appointments and tells the client
  • Drafts invoices and paperwork for your approval
Agent activityToday
  • Followed up on 3 open estimates
  • Moved Friday 2 PM to Monday 10 AM and told the client
  • Asked Maya T. for a Google review
  • Reminded 6 clients their touch-up is due
  • Invoice #1042 draftedNeeds your OK

Custom implementation

We connect AI to the tools you already use and set it up around how your business actually runs.

One-off projects

One thing built, no subscription. A website, an automation, a booking flow. Fixed price, agreed up front.

Tell us what eats your time

Example. Names, numbers and businesses are made up.

Who we are

Student-led

A young, student-led team that picks up the phone.

We're students building the front desk we wish every local business had. You talk to us directly, from the demo to setup to the day you need a change.

Pricing

Simple monthly pricing

No setup fee. Month to month. Cancel anytime.

Front Desk

Answers the calls you miss and books the job.

$197/month

Book a 15-minute demo
  • AI answers missed and after-hours calls, 24/7, on your current number
  • Books into your calendar. Med spas: books the consultation or texts your booking link
  • Job card sent to you after every call
  • Missed-call text back
  • Call recordings and transcripts
  • 500 minutes included

Front Desk + Website

The front desk, plus a new website with online booking.

$397/month

Book a 15-minute demo
  • Everything in Front Desk
  • A new website with online booking, built for you
  • You edit it by chatting with AI ("change my hours", "add a fall promo")
See all plans and add-ons →

Our guarantee

If it doesn't book, you don't pay for month two.

5 booked jobs in your first 30 days, or your second month is free.

A booked job (or consultation) is an appointment our AI booked that the customer did not cancel. Call forwarding must stay on during the 30 days.

Read the full terms

FAQ

Questions owners ask

Do I have to change my phone number?

No. You keep your number. You turn on forwarding for the calls you miss, and we give you the exact steps for your carrier.

What happens if I answer the call myself?

Nothing changes. The AI only picks up the calls you miss and the calls after hours.

What does it sound like?

A natural voice that answers in your business name. You can listen to every call.

What if a caller asks something it does not know?

It takes a message and sends it to you right away.

What about emergencies?

Urgent calls are flagged and sent to you immediately. On Operator, they go straight to your on-call tech.

Does it work with my software?

Yes, with Google Calendar, Jobber and Housecall Pro. If you use nothing, we give you a calendar.

How many calls does 500 minutes cover?

Most missed calls are short, so roughly 150 to 250 calls a month. Extra minutes are $0.25.

Is there a contract or setup fee?

No setup fee, month to month, cancel anytime.

How fast can I start?

A few days after the demo: you connect your calendar, turn on forwarding, and it starts answering.

Next step

See it answer for your business

A 15-minute Google Meet with William, our founder. He shows you a version of the front desk built for your business, answering the kind of calls you get.

Book a 15-minute demo